Leadership: What makes a great leader?

By: Ricki Sexton

We’ve all had them.  That dreaded “B” word – the boss.  We’ve also all had bosses that are memorable for one reason or another 01– either they were a great boss, or they were a poster child for the movie “Horrible Bosses”.  I have certainly had my share of both – and one of the most memorable moments of my career was one in which my “Horrible Boss” threw a stapler at me!  I will never forget that boss – it may not be because said supervisor was a great leader, but because he was a prime example of how “not” to lead your team.

But what makes you a GREAT leader? Continue reading Leadership: What makes a great leader?

A Critique On Critiquing

By: John Galligan

Criticism. People are afraid of this word. The definition of criticism is “the practice of judging the merits and faults of something (or somebody) in an intelligible (or articulate) way.” People are usually wary of criticism because they perceive it to be negative. However, it is important to realize that our perceptions can be wrong. Continue reading A Critique On Critiquing

Precision Policies Can Protect Your Association/Non-Profit

By Rachel Luoma, MS, CAE

Let’s face it – if I say policies and procedures, most people will stop reading this blog, another group will yawn or shudder and a few (albeit very few) people get excited.

If you are one of those people who likes details, organization and I heart policyfacts, then this blog is for you.  If you are one of those people that prefers the big picture and doesn’t fancy structure, then this blog is a must read. Below are some things that are extremely important to ensuring that your association has crucial policies in place that will guide your leadership and staff and may help prevent issues with the IRS or other government agencies. Continue reading Precision Policies Can Protect Your Association/Non-Profit

What Happens Here Stays Here

By: Amy Bean Napier

This week, many of our staff will be traveling to Las Vegas to work an annual trade and management conference for a national client.

For the past 10 years, Las Vegas has utilized a number of variations of the marketing phrase “What Happens Here Stays Here” including the most popular “What Happens in Vegas Stays in Vegas.”  This usage of this marketing iconic phrase has made people laugh but has also resulted in increased tourism rates.  In 2015, Las Vegas is expected to welcome more than 40 million visitors, a record high for the destination (visit www.lvcva.com for more statistics and information.)01

At Partners In Association Management, we have also had success in encouraging our staff to live the phrase “What Happens Here Stays Here” during work hours. Continue reading What Happens Here Stays Here

Don’t Give the Gift of Germs

By: Kim Barclay

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It is now 2015 and everyone is back in the swing of work and school after the holiday break.  The office where I work was closed the week of Christmas however my holiday break was ruined by illness.  I was incredibly sick that week and I certainly didn’t want to give the gift of germs to people in my office when we returned to work.  We are still in the middle of the cold and flu season and many of us don’t actually get sick, but we carry the germs and get others sick instead.  In either case, it’s good practice to be proactive and courteous to your family and co-workers so that the spread of germs is minimized as much as possible.  Continue reading Don’t Give the Gift of Germs

It’s Time to Take Your Christmas Tree Down

By: Kristi Spargo

Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to my husband’s dismay) and make my house Christmas worthy. By the time I’m done, my children may as well be wrapped in red and green. Yet by the time December 25 concludes, my OCD tendencies have started to prickle me, along with the fallen pine needles now embedded into my carpet. Four days out and I’m fighting a losing battle, everything Christmas must go and my life must get back to normal again. By New Year’s Day, Christmas has been carefully preserved and stuffed in a bin, and I feel like I can breathe easy again. Continue reading It’s Time to Take Your Christmas Tree Down

Don’t Hound Tech Support

By: Amy Bean Napier

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Tech Assistant Sydney sniffing out the issues

Tech support is an interesting job to have.  No one understands exactly what you do and no one ever needs you until they NEED you and then they want you RIGHT NOW.  And they will keep hounding you until you stop what you are doing and help them!

At Partners, I perform many roles including tech support for our 28 employees.  I manage our server, keep the workstations running efficiently, manage software licenses, set up new equipment … and handle all technology emergencies that come up.  And with an office our size, those “emergencies” come up quite often which means I’m on call all the time! Continue reading Don’t Hound Tech Support