By: Kristi Spargo
For the past 832 weeks (approximately), I woke up (grudgingly), showered, dressed, drove to the office, and sat at a desk for eight to nine hours before going home. Depending upon the week, I have been content enough that what I was doing had some purpose and provided a steady paycheck. Then the summer of 2014 happened. Not only was I in the process of buying a home, but I randomly received a call from a former employer of mine asking if I might be interested in a position. The tricky part, they were in Florida and I was in Pennsylvania so I would need to work from home. Voila. My life just took a drastically different direction.
When I started telling people that I was going to be working from home, I might as well have told them I won the lottery. Continue reading The Domestic Endeavor
By: Caroline Thomas
Recently, I had two weekends in town back to back (in between planning a wedding). I tore through my home like a tornado, tackling all the things I’ve been avoiding. It felt so good to minimalize, clean, and organize. I even broke down and cleaned out my personal email because I recently had someone notice the absurd amount of emails in my email icon on my phone home screen. I can’t remember the last time I did that!
I was feeling pretty accomplished and proud of myself… Until I came into work the following Monday to a jumbled email inbox, papers strewn across my desk, and notes reminding me of “to-dos” from the previous week. That’s when I realized I needed to bring the productiveness of my home spring cleaning to work with me! From that experience, I came up with three quick tips to kick off your office spring cleaning. Continue reading Keep Calm and Organize On
By: Amanda Carey
An organized, clean workspace can make a difference on how you perform at work throughout the day. It’s that time of year again to open your windows, let the fresh air in, and de-clutter your space, whether that’s at home or at work. There is research to support that when your environment is clean and organized you are more likely to perform better and generally be in a better mood because of it! Continue reading Time for Spring Cleaning!
By: Lisa Kamper
One of the most frustrating things to me today as a customer/consumer is when I call a company and an automated operator tells me to select one of the following options. Then when you do, it is usually the wrong option. Then you’re instructed to push the star key to return to the main menu only to start the entire process over again. Your only goal at that point is to speak to someone who can listen to your needs, help find a resolution to an issue, even for something as simple as just paying a bill. Many companies today appear to be moving towards automated response models; they are looking at these systems to provide information, solve problems and even diagnose issues. The drive towards these types of systems is in reaction to the demand to cut costs. Continue reading Choosing your Main Sales Model… We Choose Customer Service
By Bennett Napier, CAE
One of our association management company’s clients, is a 501 c3 organization, the Foundation for Dental Laboratory Technology.
The group’s mission is to (http://www.dentallabfoundation.org/) advance the profession of dental laboratory technology by developing educational curriculum and programs that will be relevant and accessible to dental technicians and other members of the dental team. Continue reading Fundraising; Friendship/Fun and Fear
By: Rachel Luoma, MS, CAE
Yes, you heard me right – I used financials and fun in the same sentence!
One of the most important aspects in any organization, whether for profit or not-for-profit, is the ability to maintain strong financials. For “type A” folks like me, just talking about financial statements gives me quite the rush. However, no matter what your personality type is, it is imperative to fully understand your association’s financials. Continue reading Fun with Financials
By: Maureen Turner
I believe that most people think, “If only I had more money, I would be happy!” That isn’t always the case. A few very talented (and wealthy) people that seemed to “have had it all” come to mind. Elvis Presley, Marilyn Monroe, Michael Jackson, and Whitney Houston are a few which will always stand out in society as examples.
There are some things that money just can’t buy! I have made a list of the top 10 Things Money can’t buy (But Sales People Should Possess): Continue reading I DON’T CARE TOO MUCH FOR MONEY…MONEY CAN’T BUY ME LOVE