The Association Arch Nemesis

By: Kristi Spargo

There’s always one. You know who it is. Shortly after a new member joins the board everyone is up in arms. Whispers of contention ripple throughout the ranks and the battle lines are being drawn. Issues that you never even knew were issues suddenly have the potential to implode the inner workings of your association. In the eye of the storm stands: The Difficult Board Member.  As staff, it can be challenging to determine when and how to step in to keep the business of the association moving forward without getting bogged down in the personality politics. Boards are made up of professionals of many different personality types who donate their time for the good of the cause; it would definitely not be conducive to say “Nah, no thanks” to the difficult board member who wants to volunteer their service. So what’s the answer? Continue reading The Association Arch Nemesis

Poor Planning Perpetuates Poor Performance

By: Rachel Luoma, MS, CAE

I don’t know about you, but I grew up a military brat.  That meant if you weren’t 10 minutes early, you were late.  It also meant the dishes were to be put in the dishwasher in a specific place and spontaneity was that you only had a day or two of notice before an event or activity.  I laughed out loud at BuzzFeed’s 25 Signs You Grew Up As A Military Brat as it explained my childhood pretty accurately.

I will never forget the 5 P’s as my dad called them “poor planning perpetuates poor performance”, or, my personal favorite, the 7 P’s “piss poor planning perpetuates piss poor performance”.  The 7 P’s were typically reserved for when I got into trouble. Continue reading Poor Planning Perpetuates Poor Performance