Quality Control Systems: How You Can Implement Them into Your Workplace

By: Caroline Thomas

If I had to tell you one thing I have learned in the past year working at Partners In Association Management, it is the importance of quality control systems in our workplace. My position within the Membership Services team,  is serving as quality control for our credit card charges, continuing education for multiple clients and membership status. Additionally, our team handles payment processing, time sensitive data entry and special projects every day. When you add in the high call volume we experience, there is a lot going on at once. Patience, attention to details, and quality of work are crucial. It may sound a little boring, but read on. I use the following tips that could help you too! Continue reading “Quality Control Systems: How You Can Implement Them into Your Workplace”

What’s In Your Accounting Department

By: Ricki Sexton

While I do have many years of association experience, I have more years of accounting experience, which is why coming to work at Partners as a Member Services Manager was a new direction for me.  Numbers, following procedures, checks and balances, and proper and timely recording is something I feel extremely passionate about. Continue reading “What’s In Your Accounting Department”