Category Archives: AMC

ADA Accommodations and You

By: Deborah Caldwell

Imagine this; you have a certification exam planned for next week which has been on the schedule for over a year. The application deadline has passed, confirmation letters have been sent out, and the test administrator/proctor has been arranged. Everything is set. Then you receive a call from one of the candidates stating that they require extended time and need to test in a separate room due to a learning disability. That means reserving additional space and finding another test administrator/proctor. Again, there is less than a week from the exam date… what do you do? Continue reading ADA Accommodations and You

Corn in My Taters and Updated Association Practices

By: Shelly Joines

I remember back when I was about 8 years old, my family did large Thanksgiving celebrations where  everyone would travel across the state to meet.  We would line up several tables to create a buffet, for a fun family feast. Some traditions are time honored ones and some we do for reasons we don’t even know why anymore – yet we still do them. Why is that? Continue reading Corn in My Taters and Updated Association Practices

Are You Feeling Conflicted?

By: John Ricco, CAE and Eric Thorn, Esq.

No, this is not a blog post about the upcoming election!  Many of us who have worked with volunteer boards of directors or served as a board member have run across questions of whether a specific action creates a conflict of interest and what is the right way to handle a potential conflict.

What exactly is a conflict of interest?  Continue reading Are You Feeling Conflicted?

How Are Your Details? Tips to Keep Your Team on their “A” Game

By: Ricki Sexton

Working for my first association management company (AMC) has taught me numerous things in the last “almost” two years.  Working for an AMC is vastly different from working for a stand-alone association, which is where my previous work experience generated.   The key :  One association, versus 21 associations.  That means 21 Board of Directors,  21 different membership bases, in some cases, certification programs with different requirements, conferences for several of our clients and 21 different types of frequently asked questions.

Whew!  Confused yet? Continue reading How Are Your Details? Tips to Keep Your Team on their “A” Game

Affinity Partners 101 Part III – Contract Clauses

 

By: Bennett Napier, CAE

In the previous blogs, we provided context to how to structure affinity partnerships and how to select the proper company to join with . Such programs and services are generally provided by a third party provider.

One of the crucial areas to achieve value, ensure accountability and meet legal requirements is proper contract language. In this blog, key provisions to be included in a formal contract/agreement are covered. Continue reading Affinity Partners 101 Part III – Contract Clauses

Affinity Programs 101 – Part II

By: Bennett Napier, CAE

Choosing Your Dance Partner

In the previous installment on this topic, the issues of structure related to non-dues revenue affinity programs were covered in depth. This installment focuses on picking the right partner to ensure long term value that enhances the association’s brand.

Setting Expectations Continue reading Affinity Programs 101 – Part II

Orlando Shooting Leads to Lessons Learned in Association Crisis Management

By: John Ricco, CAE

Not in a million years did I think that I would find myself connected (even tangentially) to a major event that would grip the nation. This changed with the June 12 Orlando mass shootings. In my role as Executive Director of the Florida Cemetery Cremation and Funeral Association, the FCCFA membership was called upon to aid state and local governments with their process of identification and transportation of the deceased and then later to serve their families by providing funerals and memorials services. Continue reading Orlando Shooting Leads to Lessons Learned in Association Crisis Management