By: William Ferguson
Volunteering with an organization is a great way to meet new people, find a mentor, give back to your community, and even further your career. As association professionals, we spend so much of our time focused on helping our volunteer leaders that we forget there is another side to the volunteer coin: serving.
I think that, for most of us, the reason we are in non-profit management is because we want to help. We want to solve problems. We want to help create solutions. In short, we want to change the world – even if it’s just through helping change the regulations for widget makers.
If you’re in a position where you’re not quite feeling enough challenge, or if you want to branch out and gain some leadership experience, why not consider joining a committee? There are many volunteer opportunities such as serving on a board of directors or committee, chairing a fundraising event, speaking, or even acting as a greeter at an event. Continue reading How To: Be a Volunteer Leader
By: Rachel Luoma, CAE
Recently, John Ricco, MPA, CAE, and I had the pleasure of speaking at Building Better Boards – an annual training seminar designed by Leadership Tallahassee for novice & veteran not-for-profit board members & staff about board orientations.
One of the key areas that we discussed was the importance of incorporating principles of adult learning into the orientation process.
Why Adult Learning? Continue reading How to Avoid “Bored” Orientations
By: Kristi Spargo
There’s always one. You know who it is. Shortly after a new member joins the board everyone is up in arms. Whispers of contention ripple throughout the ranks and the battle lines are being drawn. Issues that you never even knew were issues suddenly have the potential to implode the inner workings of your association. In the eye of the storm stands: The Difficult Board Member. As staff, it can be challenging to determine when and how to step in to keep the business of the association moving forward without getting bogged down in the personality politics. Boards are made up of professionals of many different personality types who donate their time for the good of the cause; it would definitely not be conducive to say “Nah, no thanks” to the difficult board member who wants to volunteer their service. So what’s the answer? Continue reading The Association Arch Nemesis
By: Bennett Napier, CAE
My entire career in association management has been in the association management company arena. Working in the AMC environment, I have had the privilege to work with many associations, large and small, functional and dysfunctional and everything in between.
Regardless of structure or size, not for profits are a people business and outcomes (positive or negative) are achieved by the efforts of the people involved, both volunteers and staff.
Here are some useful but not original tips to consider. I can attest that if applied consistently and with conviction, they will achieve positive results. Continue reading Tips of the Trade – Board of Director Relations
By: John Ricco, CAE
If your members were asked to look 20 years into the future and pick a song to describe your organization, what tune would they pick? Another One Bites the Dust? We Are the Champions?
The song they choose largely depends on how well your organization’s staff helps your leadership identify opportunities to meet today’s and tomorrow’s needs of your members. So how do you ensure your organization doesn’t go the way of one-hit wonders like Vanilla Ice, The Knack or Gnarls Barkley? Continue reading A Rock and Roll Guide to Organizational Awareness
By Bennett Napier, CAE
One of our association management company’s clients, is a 501 c3 organization, the Foundation for Dental Laboratory Technology.
The group’s mission is to (http://www.dentallabfoundation.org/) advance the profession of dental laboratory technology by developing educational curriculum and programs that will be relevant and accessible to dental technicians and other members of the dental team. Continue reading Fundraising; Friendship/Fun and Fear
By: John Ricco, CAE
I recently read a thought provoking Harvard Business Review article titled, “Tell Your Team What Customers Should Say About Them.” The customer service model outlined was basic, yet compelling. In addition, a recent personal experience confirmed the philosophy, but more on that later. What do you want your members to say when they walk away?
Continue reading What Your Members’ Say When They Walk Away.