Category Archives: Business Practices

4 Things Your Members Expect from Your Association

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Posted by Callie Walker, MemberClicks

People join associations for a number of reasons – professional development, networking opportunities, certifications and ongoing education, etc. But regardless of why they join, there are a few underlying expectations people have of your association – things they expect you to adhere to, regardless of size or industry. Continue reading 4 Things Your Members Expect from Your Association

Déjà vu…..Disaster Plan

By: Amy Bean Napier

Check, Implementation….Hopefully this Time!

With Hurricane Irma barreling down on Florida and possibly the entire East Coast, it’s a great time to remember how important your disaster plan is to your business.  The blog below was written following Hurricane Hermine causing devastation to Tallahassee almost exactly 1 year ago.  We’ve tweaked and improved our disaster plan and feel we are ready for Irma! Continue reading Déjà vu…..Disaster Plan

The Hiring Games

By: Kristi Spargo

There’s nothing quite like the moment when I had to inform an employee that they have unpleasant body odor and needed to wear deodorant. Or the moment when I politely requested an employee to please leave their half-shirts at home and try to step up their office apparel to include pants without holes.  Memorable indeed.  It’s been over a decade since I worked in human resources but I’ll never forget the sinking feeling in my stomach, the nerves gripping my throat, my cheeks flushing and my verbal skills deteriorating to a lot of “umms” and “yeahs” during these awkward conversations.  Continue reading The Hiring Games

Preparing for Disaster

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By: Matt King

Summer is upon us. It is a time for sun, sand and fruity drinks by the pool. However, as the June and July months come to a close, we begin to relive the frightening moments leading up to last year’s Hurricane Hermine. We are seeing storms starting to form in the Atlantic. The City of Tallahassee is instructing its citizens on where to fill up sand bags. Our minds start racing as we plan for the worst. Continue reading Preparing for Disaster

Are You a Risk Taker?

By Christina Welty, MA

You have probably heard the phrase, “The only constant is change.”  Whether you like it or not, one must take risks to stay relevant. When people think of risk takers, they think of people in the business world, like Elon Musk or Richard Branson. However, it’s just as important for associations to be thinking strategically and taking calculated risks that will help them be successful.

As leaders of an association, you may think you are innovative, but take a moment to sit down and ask the question, “What idea or change has been implemented lately?”  There is a difference between talking about taking risks and actually implementing these ideas.  Continue reading Are You a Risk Taker?

First 100 Days of Membership

By: Amy Bean Napier

All we hear and see right now on the news (print, online and social media) is about President Trump’s first 100 days in office.  We hear versions of what has been accomplished from both sides (pro and con) and see statistical comparisons of Trump’s first 100 days vs. past presidents.   This non-stop news blasting now has me thinking about our new members and their first 100 days with the association.

President Trump’s first 100 days equals only approximately 1/14th of his presidency term.  For most associations, memberships are billed annually so when a new member joins, they get 365 days of membership.   A new member’s first 100 days is basically 1/3 of their first year (term) as a member.  Continue reading First 100 Days of Membership

Financial Management Duties of Non Profit Board Members

By: Bennett Napier, CAE

During my career in association management, I have been privy to a number of cases of financial mismanagement; embezzlement and other less than stellar financial practices in 501(c)(3)(4)and (6) organizations. Continue reading Financial Management Duties of Non Profit Board Members