The Importance of Member Engagement in the “New Normal”

By David B. Higgins, CAE

My…what can change in just a few months. “Unprecedented”, “Unnerving”, and “Uncertain” are now common words used in the news, at work and at home.  It may seem like ages ago when the state of the association community was a hustling, bustling enterprise of events, continuing education, exhibitors, resources, information, networking and social activity; with a board’s laser focus on vision, mission, and strategy. Being in step with our members, volunteers, board and associate providers was our natural and routine state of being. Then without warning, the bottom fell out. To those willing to admit their true thoughts, it just might seem that all of this just came to a screeching halt. Or did it? Continue reading “The Importance of Member Engagement in the “New Normal””

Strategic Thinking During the COVID-19 Pandemic

By Rachel Luoma, MS, CAE

Back in January when I decided to write this blog, my intended topic was staff training and on-boarding.  Given the current climate with COVID-19, however, and the fact that many organizations had to furlough or lay people off, the topic just doesn’t feel relevant.

We are experiencing unprecedented times right now and need to help our associations navigate these challenges.  As association professionals, we have to think differently and act quickly. Given these changes, I want to instead write about strategic planning and thinking in times of a crisis.

Continue reading “Strategic Thinking During the COVID-19 Pandemic”

Déjà vu…..Disaster Plan

By: Amy Bean Napier

Check, Implementation….Hopefully this Time!

With Hurricane Irma barreling down on Florida and possibly the entire East Coast, it’s a great time to remember how important your disaster plan is to your business.  The blog below was written following Hurricane Hermine causing devastation to Tallahassee almost exactly 1 year ago.  We’ve tweaked and improved our disaster plan and feel we are ready for Irma! Continue reading “Déjà vu…..Disaster Plan”

Preparing for Disaster

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By: Matt King

Summer is upon us. It is a time for sun, sand and fruity drinks by the pool. However, as the June and July months come to a close, we begin to relive the frightening moments leading up to last year’s Hurricane Hermine. We are seeing storms starting to form in the Atlantic. The City of Tallahassee is instructing its citizens on where to fill up sand bags. Our minds start racing as we plan for the worst. Continue reading “Preparing for Disaster”

Orlando Shooting Leads to Lessons Learned in Association Crisis Management

By: John Ricco, CAE

Not in a million years did I think that I would find myself connected (even tangentially) to a major event that would grip the nation. This changed with the June 12 Orlando mass shootings. In my role as Executive Director of the Florida Cemetery Cremation and Funeral Association, the FCCFA membership was called upon to aid state and local governments with their process of identification and transportation of the deceased and then later to serve their families by providing funerals and memorials services. Continue reading “Orlando Shooting Leads to Lessons Learned in Association Crisis Management”