Category Archives: FSAE

Wile E. Coyote’s Guide to Association Management

By: Rachel Luoma, MS, CAE

On any given day at least two to three cartoon theme songs are running through my mind!  As I write, I am singing the Jake and the Neverland Pirates theme song.

It could be that I have two young children, or the fact that I love cartoons.  However, regardless of the reasons, I can’t help but draw parallels between cartoons and association management.  It seems that there are several lessons to be learned about how to build better associations from watching cartoon.

So, as my children would say, “Yo Ho Let’s Go”!  Continue reading Wile E. Coyote’s Guide to Association Management

Precision Policies Can Protect Your Association/Non-Profit

By Rachel Luoma, MS, CAE

Let’s face it – if I say policies and procedures, most people will stop reading this blog, another group will yawn or shudder and a few (albeit very few) people get excited.

If you are one of those people who likes details, organization and I heart policyfacts, then this blog is for you.  If you are one of those people that prefers the big picture and doesn’t fancy structure, then this blog is a must read. Below are some things that are extremely important to ensuring that your association has crucial policies in place that will guide your leadership and staff and may help prevent issues with the IRS or other government agencies. Continue reading Precision Policies Can Protect Your Association/Non-Profit

3 Tips for Building a Career in Associations/Non-Profits

By: Rachel Luoma, MS, CAE

Navigating your way through any career can pose significant challenges.  I have always subscribed to the adage – you don’t know what you don’t know.  As an emerging association/non-profit professional I have learned through experience some of the skills that are needed in order to build upon my career.  I wanted to share some of the things that I have learned in my almost 10 year association career that have made me a better-rounded professional.

001Volunteering for Marriott/Renaissance Kids Against Hunger

Continue reading 3 Tips for Building a Career in Associations/Non-Profits

A Tale of Two Certifications: Not All Credentialing Programs Are Created Equally

By: Rachel Luoma, MS, CAE

As an association professional who has been involved in running a certification program for almost a decade, credentialing has always been important to me.  Certification programs should be based on a particular industry and set the standard related to knowledge or skill of an individual.  Accreditation is an institutional certification program and outlines what a business or company needs to do to meet the standard.

Credentialing is a means to allow an industry to set minimum standards for an entire profession. To me, a credentialing program says – we care about the product or service we produce.  For an individual professional, voluntary certification is a process by which we can learn/grow and show our profession that we are proficient enough in our craft to meet the standard. Continue reading A Tale of Two Certifications: Not All Credentialing Programs Are Created Equally

Be the Mockingjay: What the Capitol Can Learn from Associations

By: District Three
John Galligan, Sigrid Hazelwood, Danielle Jessup, William Lessley, Rachel Luoma,  CAE

In the dystopian world of the Hunger Games, all resources flow into the Capitol where the rich and powerful greedily refuse to let the resources flow back out to the 13 districts who supplied all the goods and services to begin with. This, of course, is what brings about their downfall. Surely, if Panem were run like a non-profit, they would have never found themselves in such a situation.

The staff in our office bring together resources across all areas of association management which allow us to work as one large team for our clients. The organizations we work with allow us to improve our members’ lives which, in turn, causes the members to give back to the organization. Those Capitol people were really dense! Continue reading Be the Mockingjay: What the Capitol Can Learn from Associations

Transparency in the Workplace – It’s the Right Thing to Do

By: Bennett Napier, CAE

There are countless articles that have been written about the importance of honesty and transparency in the work environment. The common theme of most of the references is that employer transparency is the cornerstone of building a strong company culture.

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The reasons to do it are obvious. Continue reading Transparency in the Workplace – It’s the Right Thing to Do

A True Tale of Fear and Loathing in Professional Development

By: William Lessley 

Hello, my name is Will and I’m an introvert. It literally Fortpains me to be in a large crowd of people for too long. In the association management industry, this can be a real liability. Almost everything we do involves directly interacting with other people.

The first five years of my career were spent in the meetings department. I liked working with our members to get them registered, creating the detailed plan of the flow of the meeting, and being on-site problem solving. I did not, however, enjoy the forced relationships with my hotel contacts. This wasn’t because I didn’t like my hotel contacts – I couldn’t understand why I dreaded the interaction, honestly. Looking around at my peers, all I was sure of was that something must be wrong with me. Continue reading A True Tale of Fear and Loathing in Professional Development