Voice Calls – Still Happening and Still Important

By: Eric Thorn

321In today’s business world we all communicate a great deal by email, text and through numerous other popular electronic platforms.  It’s not news anymore, especially for those under 30, that even on our personal time we use cell phones more for text and email than for voice calls.  Unless the zombie apocalypse takes down the grid, it doesn’t seem that our communicating with text, tweets, snapchat, WhatsApp, WeChat, etc. will be going anywhere anytime soon. And that’s good because there are several benefits of all these types of communication in both business and personal settings.

However, even though we are not calling people as often, phone calls are still a very important business tool.  Sometimes a confusing text, questions about the sender’s intent or a complicated situation make picking up the phone the best option.  It’s amazing how often a quick conversation can clear things up.

We all know how to text, but do we still remember how to use a phone for talking?  Continue reading “Voice Calls – Still Happening and Still Important”