5 Contract Clauses to Never Overlook

By: Danielle Jessup

Contracts can be a scary task if you are not familiar with the different clauses and terminology used today. The APEX Contracts Accepted Practices is a great tool to keep on file and reference before signing any contract/agreement. Picture this, you sign a contract for a client’s meeting and didn’t review the function space in its entirety. You get onsite and the meeting room that you thought you had on a 24 hour hold is not available until that evening. So you, your staff and the conference materials now have to wait a full day to move into the “office space”. Something so small can set your meeting off to a bad start. Whether you are working on a large annual conference or a small board meeting contract, here are 5 clauses that you should never overlook. Continue reading “5 Contract Clauses to Never Overlook”

Survive and Thrive During the Holiday Season

By: Amy Bean Napier

The weeks between Thanksgiving and New Years are always stock full of parties, receptions and other various festivities. For the extroverted people lovers, this is a great time of the year where you get to party and spend time with lots of people and talk, laugh, drink and eat and just have a jolly good time! But for the introverted not-crazy-about-crowds type of people (like myself), it can be pure torture!Disclaimer: No animal was harmed during the making of this blog

So for all those similar minded, introverted, not really into social events, business professionals out there, here are some tips of how to survive and thrive during the upcoming holiday season. Continue reading “Survive and Thrive During the Holiday Season”

What Your Members’ Say When They Walk Away.

By: John Ricco, CAE

I recently read a thought provoking Harvard Business Review article titled, “Tell Your Team What Customers Should Say About Them.” The customer service model outlined was basic, yet compelling. In addition, a recent personal experience confirmed the philosophy, but more on that later. What do you want your members to say when they walk away?

Continue reading “What Your Members’ Say When They Walk Away.”

Once a Nole, Always a Nole: How to Retain Members

By: Shelly Sobol

Since I was a kid, I remember being dressed in Florida State University outfits/colors and would even ask for new FSU stuff for holidays and birthdays. Even thouFSU membershipgh I grew up seven hours south of Tallahassee, the Seminoles were always my favorite team.

Fast forward to 2003 and my freshman year at college. I went to every single home game… but it wasn’t always about the football. Yes, I loved the exciting plays and yelling about bad calls. But outside of that, the reasons I went every week, and the reason I have hardly missed a home game in the 11 years I’ve lived in Tallahassee is for 3 reasons (in no priority order). Continue reading “Once a Nole, Always a Nole: How to Retain Members”

“We’ve double booked your meeting space”… Now What??

By: Lauren Millard

“Hi.  We’ve accidentally double booked your meeting space”.   As a meeting planner, that might be one of the worst phone calls you can get.  As if planning a meeting wasn’t stressful enough (Don’t believe me?  Read our previous post here!), now you’re workload has just been increased.

I just started planning meetings this year, and I was hit with this phone call.  As someone who was still learning the ins and outs of meeting planning, this sent me into a panic.  I learned a lot from the experience.  Here are some quick tips if you’re ever in this situation. Continue reading ““We’ve double booked your meeting space”… Now What??”

5th Most Stressful Job in 2014 – Event Coordinator

By: Danielle Jessup, BS

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 When you hear that enlisted military personnel, military generals, firefighters and airline pilots are among the top four most stressful jobs in 2014, you are probably nodding your head in agreement.  Especially since they all deal with the safety of others and are considerably dangerous jobs. Now if I had to guess, you are probably not thinking that number 5 is an event coordinator. Why is it that we love this profession, specifically association meeting management which is the most challenging type of event planning?  For me, it’s the challenge of demanding budgets, tight deadlines and ensuring attendee satisfaction.  Here are three easy tips to help you stay calm. Continue reading “5th Most Stressful Job in 2014 – Event Coordinator”

Tips for Working with a Graphic Designer

By: Lauren Asbell, CMP

 It’s 9:00 a.m. Monday morning and your board has decided they want a brand new logo for the association.  Who you gonna call?  A GRAPHIC DESIGNER!

Ok, so I’m a designer, not a writer, but if that situation did happen a graphic designer would be the perfect person to call.  Below are some tips to successfully work with a designer. Continue reading “Tips for Working with a Graphic Designer”