By: Alonda Hill
I first began working at Partners In Association Management in the Member Services Department in late July. I’ve always enjoyed working with people and my role as a member services coordinator allows me to connect with our members while providing great customer service.
When I tell people where I work and my title, they always ask “what is member services?” Our member services department is comprised of five full time staff members and we are involved in almost everything that defines association management in some way each day.
Let me share what a typical day in our member services department might look like as well as tips that we use to succeed in this role. Continue reading “A Day in the Life of Member Services”