Category Archives: Resources

Why Professional Development?

By: Ricki Sexton

 Oftentimes, when you mention a professional development budget or taking a seminar in conversation, people may look twice at you as if you are speaking a foreign language.  What?  Why would you do professional development?  That’s extra work isn’t it?

So, what is professional development, specifically?   Continue reading Why Professional Development?

Thrift Shopping Ideas for Associations

By: Danielle Jessup, CMP

You hear people say all the time that we, as a society, are being inundated with information.  If so much information is out there, why not find a way to reuse it?  Some people say thrifting can be overwhelming, however, I will break down a few ways you can use these resources available at your fingertips to help save you time and money. Let’s go thrifting for content! Continue reading Thrift Shopping Ideas for Associations

Affinity Partners 101 Part III – Contract Clauses

 

By: Bennett Napier, CAE

In the previous blogs, we provided context to how to structure affinity partnerships and how to select the proper company to join with . Such programs and services are generally provided by a third party provider.

One of the crucial areas to achieve value, ensure accountability and meet legal requirements is proper contract language. In this blog, key provisions to be included in a formal contract/agreement are covered. Continue reading Affinity Partners 101 Part III – Contract Clauses

Affinity Programs 101 – Part II

By: Bennett Napier, CAE

Choosing Your Dance Partner

In the previous installment on this topic, the issues of structure related to non-dues revenue affinity programs were covered in depth. This installment focuses on picking the right partner to ensure long term value that enhances the association’s brand.

Setting Expectations Continue reading Affinity Programs 101 – Part II

Poor Planning Perpetuates Poor Performance

By: Rachel Luoma, MS, CAE

I don’t know about you, but I grew up a military brat.  That meant if you weren’t 10 minutes early, you were late.  It also meant the dishes were to be put in the dishwasher in a specific place and spontaneity was that you only had a day or two of notice before an event or activity.  I laughed out loud at BuzzFeed’s 25 Signs You Grew Up As A Military Brat as it explained my childhood pretty accurately.

I will never forget the 5 P’s as my dad called them “poor planning perpetuates poor performance”, or, my personal favorite, the 7 P’s “piss poor planning perpetuates piss poor performance”.  The 7 P’s were typically reserved for when I got into trouble. Continue reading Poor Planning Perpetuates Poor Performance

Cross Training: The Dirty Necessities

By: Ricki Sexton

As the hub of our association management company office, our member services department is at the front of all of the operations for the many associations we serve.  At any given time, all of our member services coordinators could be on a call,  processing payments for our members, helping a member who has walked in the front door, as well as juggling internal staff requests.

Cross training all of our staff members is a necessity!  I’d like to share a few tips that I feel have made our efforts more successful. Continue reading Cross Training: The Dirty Necessities