To Boldly Go Where Others Have Gone Before

By: William Ferguson

Which is more frightening to you? Being the first one to do something or following in someone else’s footsteps? Stepping into an established role brings more challenges than you might think at first. Earlier this year we partnered with a new association that was changing management right in the middle of on-going programs. This has been a very challenging, but highly rewarding, year for me. Keep reading for ideas on how to tackle taking on a position that had previously been filled. Continue reading “To Boldly Go Where Others Have Gone Before”

Building Effective Teams

By: Ricki Sexton

Here at Partners in Association Management, we take team building very seriously!  Not only do we usually start our monthly staff meetings with some type of icebreaker that connects us all as a team, we also have various events throughout the year, usually hosted by our social committee that are also great team building exercises.   For example, this past year, we did some really enjoyable activities as a group that really tested our teamwork skills.  Some of these activities included: Continue reading “Building Effective Teams”

A Day in the Life of Member Services

By: Alonda Hill

I first began working at Partners In Association Management in the Member Services Department in late July.  I’ve always enjoyed working with people and my role as a member services coordinator allows me to connect with our members while providing great customer service.

When I tell people where I work and my title, they always ask “what is member services?” Our member services department is comprised of five full time staff members and we are involved in almost everything that defines association management in some way each day.

Let me share what a typical day in our member services department might look like as well as tips that we use to succeed in this role. Continue reading “A Day in the Life of Member Services”