Category Archives: tools

Ideas to Help Inspire Your Fundraising Efforts

By: Danielle Jessup, CMP

Annual convention’s and fundraising go together like peanut butter and jelly. Whether you are fundraising for your association’s foundation or maybe you are raising money for a charity,   you are probably asking your attendees to donate, donate, donate.

At one of our client’s most recent Annual Convention and Trade Show, we incorporated the following activities and increased our fundraising revenue.

Continue reading Ideas to Help Inspire Your Fundraising Efforts

Wile E. Coyote’s Guide to Association Management

By: Rachel Luoma, MS, CAE

On any given day at least two to three cartoon theme songs are running through my mind!  As I write, I am singing the Jake and the Neverland Pirates theme song.

It could be that I have two young children, or the fact that I love cartoons.  However, regardless of the reasons, I can’t help but draw parallels between cartoons and association management.  It seems that there are several lessons to be learned about how to build better associations from watching cartoon.

So, as my children would say, “Yo Ho Let’s Go”!  Continue reading Wile E. Coyote’s Guide to Association Management

How would you define CUSTOMER SERVICE?

By: Beth Evarts

Customer Service is the art of human contact on many levels. It is about recognizing another human being, providing a positive exchange between two people and embracing the impact you have on that other person.  Human interaction with others can be life altering at home and at work if you just take the time to consider your actions and how you deliver them.

Ask yourself who you are! Just a simple gesture of saying hello with a genuine smile can be enough.  Take time to make a simple gesture like this every day.  Each time take it a step further, because the more contact you challenge yourself to, the more comfortable you become at it. Continue reading How would you define CUSTOMER SERVICE?

The Domestic Endeavor

By: Kristi Spargo

For the past 832 weeks (approximately), I woke up (grudgingly), showered, dressed, drove to the office, and sat at a desk for eight to nine hours before going home. Depending upon the week, I have been content enough that what I was doing had some purpose and provided a steady paycheck. Then the summer of 2014 happened. Not only was I in the process of buying a home, but I randomly received a call from a former employer of mine asking if I might be interested in a position. The tricky part, they were in Florida and I was in Pennsylvania so I would need to work from home. Voila. My life just took a drastically different direction.

When I started telling people that I was going to be working from home, I might as well have told them I won the lottery. Continue reading The Domestic Endeavor

Fundraising; Friendship/Fun and Fear

By Bennett Napier, CAE

One of our association management company’s clients, is a 501 c3 organization, the Foundation for Dental Laboratory Technology.

The group’s mission is to (http://www.dentallabfoundation.org/) advance the profession of dental laboratory technology by developing educational curriculum and programs that will be relevant and accessible to dental technicians and other members of the dental team. Continue reading Fundraising; Friendship/Fun and Fear

Fun with Financials

By: Rachel Luoma, MS, CAE

Yes, you heard me right – I used financials and fun in the same sentence!

One of the most important aspects in any organization, whether for profit or not-for-profit, is the ability to maintain strong financials.  For “type A” folks like me, just talking about financial statements gives me quite the rush.  However, no matter what your personality type is, it is imperative to fully understand your association’s financials. Continue reading Fun with Financials

Meeting Toolbox Essentials

By: Lauren Asbell, CMP

One of my favorite parts of magazines is when they ask people “What’s in your bag?”.  You can gain great tips on beauty products, books, how to pack, etc.

We have a few meeting planners in our office and I always like to take a peek at what they have in their toolbox.  I’ve picked up some great tips from them.  Below are my essentials. Continue reading Meeting Toolbox Essentials