Category Archives: Travel

Meeting Toolbox Essentials

By: Lauren Asbell, CMP

One of my favorite parts of magazines is when they ask people “What’s in your bag?”.  You can gain great tips on beauty products, books, how to pack, etc.

We have a few meeting planners in our office and I always like to take a peek at what they have in their toolbox.  I’ve picked up some great tips from them.  Below are my essentials. Continue reading Meeting Toolbox Essentials

Business Travel Lessons – The Hard Ways

By: John Ricco, CAE

I swear I didn’t mean for this to happen, but it did. I was in Las Vegas on business and needed to overhaul my entire travel plan home. O.K. so that’s not exactly the Hangover-esque tale of debauchery you were hoping for, but it got you reading, right?  Continue reading Business Travel Lessons – The Hard Ways

Playing the Odds

By Amy E. Bean Napier

After spending a week in Las Vegas, watching many people throwing a lot of money at slot machines and gaming tables trying to beat the odds and go home winners, it really made me think more about the odds of winning at anything, whether in Vegas, home or at work! Continue reading Playing the Odds

Navigating Chaos and Button Pushers without Tears

By: William Lessley

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Recently, I had the opportunity to take a break from work and recharge my batteries by retreating to the woods for the Thanksgiving holiday break. Camping is one of the few times when I can really relax and leave all the work at the office where it belongs. Shortly before the holiday, my in-laws announced they had decided to join my wife and I for our five day, four night camping trip. Five days in the wilderness with my mother-in-law, brother-in-law, and sister-in-law? I started eyeing shovels in the hardware section while my wife, in a low soothing voice, promised me everything would be fine.

Tip: When your best laid plans are suddenly laid to waste, force yourself to physically smile. Think of something happy and relax your face into an open, friendly smile. Continue reading Navigating Chaos and Button Pushers without Tears

What Your Members’ Say When They Walk Away.

By: John Ricco, CAE

I recently read a thought provoking Harvard Business Review article titled, “Tell Your Team What Customers Should Say About Them.” The customer service model outlined was basic, yet compelling. In addition, a recent personal experience confirmed the philosophy, but more on that later. What do you want your members to say when they walk away?

Continue reading What Your Members’ Say When They Walk Away.

“We’ve double booked your meeting space”… Now What??

By: Lauren Millard

“Hi.  We’ve accidentally double booked your meeting space”.   As a meeting planner, that might be one of the worst phone calls you can get.  As if planning a meeting wasn’t stressful enough (Don’t believe me?  Read our previous post here!), now you’re workload has just been increased.

I just started planning meetings this year, and I was hit with this phone call.  As someone who was still learning the ins and outs of meeting planning, this sent me into a panic.  I learned a lot from the experience.  Here are some quick tips if you’re ever in this situation. Continue reading “We’ve double booked your meeting space”… Now What??

Association Road Warrior: Top 5 Travel Tips

By: Bennett Napier, CAE

Travel – If you have to do it, make it work for you.

Depending on your role with a nonprofit association, and its scope, you may be called upon to travel some or a lot. I fall in the “a lot” category and I am one of those people who actually like it.

For me, the love and desire to travel likely came from my maternal grandmother. From the time I was very young through my senior year in high school when she passed away, she traveled domestically and internationally quite frequently. She hit every corner of the globe, sometimes more than once; going to several places that most people her age would have avoided just on sheer fear of the unknown. Continue reading Association Road Warrior: Top 5 Travel Tips