What Happens Here Stays Here

By: Amy Bean Napier

This week, many of our staff will be traveling to Las Vegas to work an annual trade and management conference for a national client.

For the past 10 years, Las Vegas has utilized a number of variations of the marketing phrase “What Happens Here Stays Here” including the most popular “What Happens in Vegas Stays in Vegas.”  This usage of this marketing iconic phrase has made people laugh but has also resulted in increased tourism rates.  In 2015, Las Vegas is expected to welcome more than 40 million visitors, a record high for the destination (visit www.lvcva.com for more statistics and information.)01

At Partners In Association Management, we have also had success in encouraging our staff to live the phrase “What Happens Here Stays Here” during work hours. Continue reading “What Happens Here Stays Here”

Don’t Give the Gift of Germs

By: Kim Barclay

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It is now 2015 and everyone is back in the swing of work and school after the holiday break.  The office where I work was closed the week of Christmas however my holiday break was ruined by illness.  I was incredibly sick that week and I certainly didn’t want to give the gift of germs to people in my office when we returned to work.  We are still in the middle of the cold and flu season and many of us don’t actually get sick, but we carry the germs and get others sick instead.  In either case, it’s good practice to be proactive and courteous to your family and co-workers so that the spread of germs is minimized as much as possible.  Continue reading “Don’t Give the Gift of Germs”

Are you ready for the Holidays?

By: Malarie Barineau

The holidays can be a very stressful time of year if the proper steps reindeeraren’t in place. Between cooking several meals and arriving to your holiday gatherings in a timely manner, there isn’t much room for procrastination. Businesses are also in crunch time towards the end of the year, with making sure all the financials are in as well as making sure all HR documentation has been filed and completed. All of these things can be rather difficult if you don’t have sufficient time management. Continue reading “Are you ready for the Holidays?”

The Island of Misfit Newbies

By:  Kim Barclay

When you start a new job or are in a new environment, do you feel like you are a misfit on an island?  When you enter a situation that you don’t know the culture, dynamics, rules or routines; one can feel very isolated.  Most of us have been there and it’s a very uncomfortable place to be.

After I chatted with several co-workers in my office about how frustrating it was to navigate the office when we were first hired; a few of us thought if we came up with a plan for a new hire orientation, that it would assist new employees immensely and make them feel more educated about the office environment.  We presented our idea to ownership and they gave us the opportunity to develop what has become our “buddy” program. Continue reading “The Island of Misfit Newbies”

5 Contract Clauses to Never Overlook

By: Danielle Jessup

Contracts can be a scary task if you are not familiar with the different clauses and terminology used today. The APEX Contracts Accepted Practices is a great tool to keep on file and reference before signing any contract/agreement. Picture this, you sign a contract for a client’s meeting and didn’t review the function space in its entirety. You get onsite and the meeting room that you thought you had on a 24 hour hold is not available until that evening. So you, your staff and the conference materials now have to wait a full day to move into the “office space”. Something so small can set your meeting off to a bad start. Whether you are working on a large annual conference or a small board meeting contract, here are 5 clauses that you should never overlook. Continue reading “5 Contract Clauses to Never Overlook”

Survive and Thrive During the Holiday Season

By: Amy Bean Napier

The weeks between Thanksgiving and New Years are always stock full of parties, receptions and other various festivities. For the extroverted people lovers, this is a great time of the year where you get to party and spend time with lots of people and talk, laugh, drink and eat and just have a jolly good time! But for the introverted not-crazy-about-crowds type of people (like myself), it can be pure torture!Disclaimer: No animal was harmed during the making of this blog

So for all those similar minded, introverted, not really into social events, business professionals out there, here are some tips of how to survive and thrive during the upcoming holiday season. Continue reading “Survive and Thrive During the Holiday Season”

What Your Members’ Say When They Walk Away.

By: John Ricco, CAE

I recently read a thought provoking Harvard Business Review article titled, “Tell Your Team What Customers Should Say About Them.” The customer service model outlined was basic, yet compelling. In addition, a recent personal experience confirmed the philosophy, but more on that later. What do you want your members to say when they walk away?

Continue reading “What Your Members’ Say When They Walk Away.”