Category Archives: Volunteers

Achieving Results through Successful Committees

By: Dee Kring, CAE, CMP

Whether you’ve chaired them, served on them or staffed them, you recognize that successful committees don’t just happen without some effort and thoughtful planning.   Committees play a huge role in the overall success of an organization and their ability to meet their goals and objectives.

What can we do ensure successful committees? The following isn’t an exhaustive list, but a few tips I’ve found helpful: Continue reading Achieving Results through Successful Committees

Corn in My Taters and Updated Association Practices

By: Shelly Joines

I remember back when I was about 8 years old, my family did large Thanksgiving celebrations where  everyone would travel across the state to meet.  We would line up several tables to create a buffet, for a fun family feast. Some traditions are time honored ones and some we do for reasons we don’t even know why anymore – yet we still do them. Why is that? Continue reading Corn in My Taters and Updated Association Practices

Tips and Tricks for Strengthening Your Association’s Volunteer Leaders

By: Rachel Luoma, MS, CAE

I remember reading this great blog by my colleague Will Ferguson about being a volunteer leader.  In it, he provides some great tips for those looking to become involved in an association, such as selecting a volunteer position, being present, following through and knowing when to step back.

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As I read through it, I couldn’t help but think about the other side of the equation – managing volunteer leaders.  I always say that volunteers are the heart of the association and staff members are the legs.  The staff can do the heavy lifting, but the organization is dead without the heart – the volunteers.  Continue reading Tips and Tricks for Strengthening Your Association’s Volunteer Leaders

How To: Be a Volunteer Leader

By: William Ferguson

Volunteering with an organization is a great way to meet new people, find a mentor, give back to your community, and even further your career. As association professionals, we spend so much of our time focused on helping our volunteer leaders that we forget there is another side to the volunteer coin: serving.

I think that, for most of us, the reason we are in non-profit management is because we want to help. We want to solve problems. We want to help create solutions. In short, we want to change the world – even if it’s just through helping change the regulations for widget makers.

If you’re in a position where you’re not quite feeling enough challenge, or if you want to branch out and gain some leadership experience, why not consider joining a committee? There are many volunteer opportunities such as serving on a board of directors or committee, chairing a fundraising event, speaking, or even acting as a greeter at an event. Continue reading How To: Be a Volunteer Leader

Volunteer Appreciation is Key

By: Danielle Jessup, CMP

You receive a $10,000 donation to support an event that you are managing. You have 50 volunteers that have put in more than 6,000 hours and over 12 months of their time. What do you do to appropriately thank the sponsor or volunteer?

Thank you
Image courtesy of Stuart Miles at FreeDigitalPhotos.net

It is easy to show how a donation of $10,000 benefits the association, but how do you show the value of your volunteers time? Continue reading Volunteer Appreciation is Key

It’s Time to Take Your Christmas Tree Down

By: Kristi Spargo

Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to my husband’s dismay) and make my house Christmas worthy. By the time I’m done, my children may as well be wrapped in red and green. Yet by the time December 25 concludes, my OCD tendencies have started to prickle me, along with the fallen pine needles now embedded into my carpet. Four days out and I’m fighting a losing battle, everything Christmas must go and my life must get back to normal again. By New Year’s Day, Christmas has been carefully preserved and stuffed in a bin, and I feel like I can breathe easy again. Continue reading It’s Time to Take Your Christmas Tree Down

Turn a Foe into a Friend: How to Console an Upset Client

By: Kaitlyn Hudlow, M.S.

 Customer relations is one of the most important aspects of any business. Whether you are recruiting someone to be a part of your organization, or are trying to keep someone happy who is already friend or foeinvolved, a lot goes into building and maintaining those relationships. Most of the time this just requires being courteous and helpful. However, every once in a while you will run in to those people who are just not having a good day and have decided that you’re the one to blame. Continue reading Turn a Foe into a Friend: How to Console an Upset Client