How Are Your Details? Tips to Keep Your Team on their “A” Game

By: Ricki Sexton

Working for my first association management company (AMC) has taught me numerous things in the last “almost” two years.  Working for an AMC is vastly different from working for a stand-alone association, which is where my previous work experience generated.   The key :  One association, versus 21 associations.  That means 21 Board of Directors,  21 different membership bases, in some cases, certification programs with different requirements, conferences for several of our clients and 21 different types of frequently asked questions.

Whew!  Confused yet? Continue reading “How Are Your Details? Tips to Keep Your Team on their “A” Game”