Orlando Shooting Leads to Lessons Learned in Association Crisis Management

By: John Ricco, CAE

Not in a million years did I think that I would find myself connected (even tangentially) to a major event that would grip the nation. This changed with the June 12 Orlando mass shootings. In my role as Executive Director of the Florida Cemetery Cremation and Funeral Association, the FCCFA membership was called upon to aid state and local governments with their process of identification and transportation of the deceased and then later to serve their families by providing funerals and memorials services. Continue reading “Orlando Shooting Leads to Lessons Learned in Association Crisis Management”