Wile E. Coyote’s Guide to Association Management

By: Rachel Luoma, MS, CAE

On any given day at least two to three cartoon theme songs are running through my mind!  As I write, I am singing the Jake and the Neverland Pirates theme song.

It could be that I have two young children, or the fact that I love cartoons.  However, regardless of the reasons, I can’t help but draw parallels between cartoons and association management.  It seems that there are several lessons to be learned about how to build better associations from watching cartoon.

So, as my children would say, “Yo Ho Let’s Go”!  Continue reading “Wile E. Coyote’s Guide to Association Management”

What’s Your Game Face?

By: Kristi Spargo

I believe that the ability to maintain neutrality on your face regardless of whatever emotion is being felt is an under-recognized valuable skill in the professional world.  There are some people that are oblivious to others and will carry on a conversation without an upwards glance. Yet there are many more people that read your body language more than you imagine. Body language speaks volumes. You may think that the ever-so-slight shift of your eyeballs in a circular motion went unnoticed, but I can promise you that somewhere along the way, someone noticed it and they haven’t forgotten. Continue reading “What’s Your Game Face?”

Coaching Principles Applied to Leadership

By: Jillian Heddaeus, CMP

Athletic Coaches and Business Leaders have several things in common. Generally, they manage teams, carrying out projects, tasks or skills and they have a Coach or Leader to guide them in the direction where they can perform to their highest potential.

Just as the elite coaches of today, business leaders generally have obtained their position through experience and extensive knowledge of their industry. Athletes and employees turn to these individuals to provide them with the “how to” and provide all the answers to success. Continue reading “Coaching Principles Applied to Leadership”

My Husband Doodles in Church

By: Kristi Spargo

I have been happily married for 12 years.  For 12 years and with varying degrees of irritation I have dealt with and grown accustomed to my husband’s forgetfulness, meandering attention span and seeming inability to recall our kids’ daily schedule. For 12 years I have sat righteously in church as he whips out whatever paper he can find and starts doodling. I would watch and think to myself (because who really wants to start an argument in church) why can’t you just sit and listen for thirty minutes. Continue reading “My Husband Doodles in Church”

Leadership: What makes a great leader?

By: Ricki Sexton

We’ve all had them.  That dreaded “B” word – the boss.  We’ve also all had bosses that are memorable for one reason or another 01– either they were a great boss, or they were a poster child for the movie “Horrible Bosses”.  I have certainly had my share of both – and one of the most memorable moments of my career was one in which my “Horrible Boss” threw a stapler at me!  I will never forget that boss – it may not be because said supervisor was a great leader, but because he was a prime example of how “not” to lead your team.

But what makes you a GREAT leader? Continue reading “Leadership: What makes a great leader?”

A Critique On Critiquing

By: John Galligan

Criticism. People are afraid of this word. The definition of criticism is “the practice of judging the merits and faults of something (or somebody) in an intelligible (or articulate) way.” People are usually wary of criticism because they perceive it to be negative. However, it is important to realize that our perceptions can be wrong. Continue reading “A Critique On Critiquing”

Precision Policies Can Protect Your Association/Non-Profit

By Rachel Luoma, MS, CAE

Let’s face it – if I say policies and procedures, most people will stop reading this blog, another group will yawn or shudder and a few (albeit very few) people get excited.

If you are one of those people who likes details, organization and I heart policyfacts, then this blog is for you.  If you are one of those people that prefers the big picture and doesn’t fancy structure, then this blog is a must read. Below are some things that are extremely important to ensuring that your association has crucial policies in place that will guide your leadership and staff and may help prevent issues with the IRS or other government agencies. Continue reading “Precision Policies Can Protect Your Association/Non-Profit”

It’s Time to Take Your Christmas Tree Down

By: Kristi Spargo

Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to my husband’s dismay) and make my house Christmas worthy. By the time I’m done, my children may as well be wrapped in red and green. Yet by the time December 25 concludes, my OCD tendencies have started to prickle me, along with the fallen pine needles now embedded into my carpet. Four days out and I’m fighting a losing battle, everything Christmas must go and my life must get back to normal again. By New Year’s Day, Christmas has been carefully preserved and stuffed in a bin, and I feel like I can breathe easy again. Continue reading “It’s Time to Take Your Christmas Tree Down”

The Island of Misfit Newbies

By:  Kim Barclay

When you start a new job or are in a new environment, do you feel like you are a misfit on an island?  When you enter a situation that you don’t know the culture, dynamics, rules or routines; one can feel very isolated.  Most of us have been there and it’s a very uncomfortable place to be.

After I chatted with several co-workers in my office about how frustrating it was to navigate the office when we were first hired; a few of us thought if we came up with a plan for a new hire orientation, that it would assist new employees immensely and make them feel more educated about the office environment.  We presented our idea to ownership and they gave us the opportunity to develop what has become our “buddy” program. Continue reading “The Island of Misfit Newbies”

Mom Was Right: Two Simple Steps for Success

By: John Ricco, CAE

The Thanksgiving holiday begins a time of year where we often take stock of our annual accomplishments and shortcomings and generate thoughts of grandeur for the upcoming year. Thanksgiving is time to express gratitude for the blessings we have to family, friends and colleagues. There two simple ways you can use the theme of Thanksgiving which, if you commit to and are willing to invest less than 1% of your time, will pay huge dividends in 2015 and beyond.

“No duty is more important than that of returning thanks.” – James Allen Continue reading “Mom Was Right: Two Simple Steps for Success”