By: Kristi Spargo
I believe that the ability to maintain neutrality on your face regardless of whatever emotion is being felt is an under-recognized valuable skill in the professional world. There are some people that are oblivious to others and will carry on a conversation without an upwards glance. Yet there are many more people that read your body language more than you imagine. Body language speaks volumes. You may think that the ever-so-slight shift of your eyeballs in a circular motion went unnoticed, but I can promise you that somewhere along the way, someone noticed it and they haven’t forgotten. Continue reading What’s Your Game Face?
By: Shelly Sobol
A long, long time ago, in a cubicle not so far away, a few brave managers decided to hire a bright-eyed twenty-something in need of a job. With no association experience but a passion for customer service, they brought her on to assist with the Partners in Association Management empire… aka, their growing client base
Little did anyone know at that time, that the blind leap of faith would have resulted in a seven year journey. This year will mark seven years at this company and it’s incredible to think about how I’ve helped grow clients, become part of a wonderful team and even impressed myself. So in honor of seven years at Partners, I wanted to share seven tips to make work, work for you! Continue reading Lucky Number Seven
By: Ricki Sexton
We’ve all had them. That dreaded “B” word – the boss. We’ve also all had bosses that are memorable for one reason or another – either they were a great boss, or they were a poster child for the movie “Horrible Bosses”. I have certainly had my share of both – and one of the most memorable moments of my career was one in which my “Horrible Boss” threw a stapler at me! I will never forget that boss – it may not be because said supervisor was a great leader, but because he was a prime example of how “not” to lead your team.
But what makes you a GREAT leader? Continue reading Leadership: What makes a great leader?
By: John Galligan
Criticism. People are afraid of this word. The definition of criticism is “the practice of judging the merits and faults of something (or somebody) in an intelligible (or articulate) way.” People are usually wary of criticism because they perceive it to be negative. However, it is important to realize that our perceptions can be wrong. Continue reading A Critique On Critiquing
By: Amy Bean Napier
This week, many of our staff will be traveling to Las Vegas to work an annual trade and management conference for a national client.
For the past 10 years, Las Vegas has utilized a number of variations of the marketing phrase “What Happens Here Stays Here” including the most popular “What Happens in Vegas Stays in Vegas.” This usage of this marketing iconic phrase has made people laugh but has also resulted in increased tourism rates. In 2015, Las Vegas is expected to welcome more than 40 million visitors, a record high for the destination (visit www.lvcva.com for more statistics and information.)
At Partners In Association Management, we have also had success in encouraging our staff to live the phrase “What Happens Here Stays Here” during work hours. Continue reading What Happens Here Stays Here
By: Kristi Spargo
Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to my husband’s dismay) and make my house Christmas worthy. By the time I’m done, my children may as well be wrapped in red and green. Yet by the time December 25 concludes, my OCD tendencies have started to prickle me, along with the fallen pine needles now embedded into my carpet. Four days out and I’m fighting a losing battle, everything Christmas must go and my life must get back to normal again. By New Year’s Day, Christmas has been carefully preserved and stuffed in a bin, and I feel like I can breathe easy again. Continue reading It’s Time to Take Your Christmas Tree Down
By: William Lessley
Recently, I had the opportunity to take a break from work and recharge my batteries by retreating to the woods for the Thanksgiving holiday break. Camping is one of the few times when I can really relax and leave all the work at the office where it belongs. Shortly before the holiday, my in-laws announced they had decided to join my wife and I for our five day, four night camping trip. Five days in the wilderness with my mother-in-law, brother-in-law, and sister-in-law? I started eyeing shovels in the hardware section while my wife, in a low soothing voice, promised me everything would be fine.
Tip: When your best laid plans are suddenly laid to waste, force yourself to physically smile. Think of something happy and relax your face into an open, friendly smile. Continue reading Navigating Chaos and Button Pushers without Tears