To Boldly Go Where Others Have Gone Before

By: William Ferguson

Which is more frightening to you? Being the first one to do something or following in someone else’s footsteps? Stepping into an established role brings more challenges than you might think at first. Earlier this year we partnered with a new association that was changing management right in the middle of on-going programs. This has been a very challenging, but highly rewarding, year for me. Keep reading for ideas on how to tackle taking on a position that had previously been filled. Continue reading “To Boldly Go Where Others Have Gone Before”

What’s Your Game Face?

By: Kristi Spargo

I believe that the ability to maintain neutrality on your face regardless of whatever emotion is being felt is an under-recognized valuable skill in the professional world.  There are some people that are oblivious to others and will carry on a conversation without an upwards glance. Yet there are many more people that read your body language more than you imagine. Body language speaks volumes. You may think that the ever-so-slight shift of your eyeballs in a circular motion went unnoticed, but I can promise you that somewhere along the way, someone noticed it and they haven’t forgotten. Continue reading “What’s Your Game Face?”

Lucky Number Seven

By: Shelly Sobol

A long, long time ago, in a cubicle not so far away, a few brave managers decided to hire a bright-eyed twenty-something in need of a job. With no association experience but a passion for customer service, they brought her on to assist with the Partners in Association Management empire… aka, their growing client base

Little did anyone know at that time, that the blind leap of faith would have resulted in a seven year journey. This year will mark seven years at this company and it’s incredible to think about how I’ve helped grow clients, become part of a wonderful team and even impressed myself. So in honor of seven years at Partners, I wanted to share seven tips to make work, work for you! Continue reading “Lucky Number Seven”

Leadership: What makes a great leader?

By: Ricki Sexton

We’ve all had them.  That dreaded “B” word – the boss.  We’ve also all had bosses that are memorable for one reason or another 01– either they were a great boss, or they were a poster child for the movie “Horrible Bosses”.  I have certainly had my share of both – and one of the most memorable moments of my career was one in which my “Horrible Boss” threw a stapler at me!  I will never forget that boss – it may not be because said supervisor was a great leader, but because he was a prime example of how “not” to lead your team.

But what makes you a GREAT leader? Continue reading “Leadership: What makes a great leader?”

A Critique On Critiquing

By: John Galligan

Criticism. People are afraid of this word. The definition of criticism is “the practice of judging the merits and faults of something (or somebody) in an intelligible (or articulate) way.” People are usually wary of criticism because they perceive it to be negative. However, it is important to realize that our perceptions can be wrong. Continue reading “A Critique On Critiquing”

What Happens Here Stays Here

By: Amy Bean Napier

This week, many of our staff will be traveling to Las Vegas to work an annual trade and management conference for a national client.

For the past 10 years, Las Vegas has utilized a number of variations of the marketing phrase “What Happens Here Stays Here” including the most popular “What Happens in Vegas Stays in Vegas.”  This usage of this marketing iconic phrase has made people laugh but has also resulted in increased tourism rates.  In 2015, Las Vegas is expected to welcome more than 40 million visitors, a record high for the destination (visit www.lvcva.com for more statistics and information.)01

At Partners In Association Management, we have also had success in encouraging our staff to live the phrase “What Happens Here Stays Here” during work hours. Continue reading “What Happens Here Stays Here”

It’s Time to Take Your Christmas Tree Down

By: Kristi Spargo

Let me start off by saying that I am not a humbug. I in fact anxiously await the moment when that lazy December Saturday finally arrives, I pull out the ever-increasing bins of Christmas décor, I put on the Alvin and the Chipmunks Christmas CD (a childhood tradition carried over, much to my husband’s dismay) and make my house Christmas worthy. By the time I’m done, my children may as well be wrapped in red and green. Yet by the time December 25 concludes, my OCD tendencies have started to prickle me, along with the fallen pine needles now embedded into my carpet. Four days out and I’m fighting a losing battle, everything Christmas must go and my life must get back to normal again. By New Year’s Day, Christmas has been carefully preserved and stuffed in a bin, and I feel like I can breathe easy again. Continue reading “It’s Time to Take Your Christmas Tree Down”

Navigating Chaos and Button Pushers without Tears

By: William Lessley

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Recently, I had the opportunity to take a break from work and recharge my batteries by retreating to the woods for the Thanksgiving holiday break. Camping is one of the few times when I can really relax and leave all the work at the office where it belongs. Shortly before the holiday, my in-laws announced they had decided to join my wife and I for our five day, four night camping trip. Five days in the wilderness with my mother-in-law, brother-in-law, and sister-in-law? I started eyeing shovels in the hardware section while my wife, in a low soothing voice, promised me everything would be fine.

Tip: When your best laid plans are suddenly laid to waste, force yourself to physically smile. Think of something happy and relax your face into an open, friendly smile. Continue reading “Navigating Chaos and Button Pushers without Tears”

TEAMWORK EQUALS SUCCESS ~ A PLAN TO MAKE IT HAPPEN!

By Jill Jackson, CMP

Whether we are working together professionally to achieve a common goal, to complete a project or just trying to succeed personally, is it always teamwork that brings success? As much as we all believe we can do anything and everything on our own, we must realize that reaching a goal or accomplishing a project usually has a positive outcome and great benefit through working with others.

“Teamwork” is defined as a cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.  “Success” is the favorable outcome of something attempted.  At Partners In Association Management, we serve and manage many clients, all who have different aspects, challenges, memberships and teams.  Through our various management teams, contracted vendors, and internal policies and procedures, we successfully manage every aspect of our associations. Continue reading “TEAMWORK EQUALS SUCCESS ~ A PLAN TO MAKE IT HAPPEN!”

One shot

By: John Galligan

Sometimes you only get one shot in the business world. An entire business relationship  can come down to just one phone call.

When someone calls a place of business it is usually because they need help with a request or need information. They have an issue and need it fixed. We have to realize that the phone call they are making might be the only one they make. If they need assistance and they get bad service they might explore new options. Continue reading “One shot”